Source: http://feedproxy.google.com/%7Er/rexblog_all/%7E3/qEQflbsKZ4g/22984
Friday, 22 April 2011
Amazon fails, big time
Back in the early days of Amazon, around 1995 or so, a friend of mine placed an order that got botched. He mailed a letter (not email, but the real kind) to Jeff Bezos and never heard back: no acknowledgement, apology or “thanks for your support” message. My friend deleted his Amazon account and has [...]
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